„It is a tangled web we weave” is exemplary for the way IT and ICT interoperate, how it really works. This phrase is also illustrative to the apparent simplicity of daily tasks and routines.

As a non-techical person using IT or ICT on a regular or even daily bases you’ve probably been told „stories” to make you feel at ease. These are not lies you’ve been told, just less complicated truths.

Still, especially if you’re in charge of a team or even a departement you just know at times things can go wrong, really wrong. But the staff responsible walks away with yet another story or simply denies there was a ( serious ) problem. Remember once more : „These are not lies you’ve been told, just less complicated truths.”

Whenever you feel there’s more to it then meets the eye,
you’re probably right.

IT and ICT are NOT predictable, no matter what you’ve been told.

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